Refund policy

At VanesElectric.com, we want you to be completely satisfied with your purchase. We understand that sometimes things don't work out as planned and you may need to return an item. Please review our refund policy below.

Returns:

We offer a 60-day return policy for all items purchased on our website. If you are not completely satisfied with your purchase, you may request a return within 60 days of receiving your item. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You must also provide a receipt or proof of purchase. Please note that you must contact us at official@j-welding.com before sending any items back to us.

Refunds:

Once we receive your returned item, we will inspect it to ensure that it meets our return requirements. If your return is approved, we will initiate a refund to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund. If you have any questions or concerns regarding your refund, please contact us at official@j-welding.com.

Exceptions:

There are certain items that are non-returnable. These include perishable goods such as food, custom products, personalized items, and personal care goods such as beauty products. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us at official@j-welding.com if you have any questions or concerns about whether your item is eligible for a return.

European Union 14-day cooling-off period:

If you are shipping merchandise to the European Union, you have the right to cancel or return your order within 14 days for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You must also provide a receipt or proof of purchase.

Contact Information:

If you have any questions or concerns about our refund policy, please contact us at official@j-welding.com or write to us at the following address:

MANUEL LOPEZ COTILLA 381 CENTRO
44100 GUADALAJARA
Jalisco
Mexico
R.F.C.BTE180515QUA

Thank you for shopping with VanesElectric.com.