REFUND AND RETURN POLICY

Thanks for shopping with us. We're grateful that you enjoy buying the excellent goods we make. However, we also want to make sure that your time spent discovering, evaluating, and purchasing our items is enjoyable. Please note that your purchases from us are subject to terms and conditions, just like any other buying experience. The most important thing to understand is that by placing an order or completing a purchase at any of our websites (vaneselectric.com), you agree to the terms set forth below. General Terms and Conditions of Sale ("Terms and Conditions").

Return Policy

Inspection Return Policy:

We are confident that you will be pleased with the product you purchase from us. That's because we go to great lengths to make sure they're developed and made specifically for you. We recognize, however, that a product may not always meet your expectations. In the unusual event that this occurs, please consider the following rules for returning a product:

• Under The Standard Policy, You Have 60 Days To Inspect And Decide Whether You Want To Return It From The Date You Received It.

• You have to show, via photos or video, that there is, in fact, a defect or nonconformity with our product to support your rejection, and

• Only items that have been purchased directly from our websites can be returned to us. Our products purchased through other retailers must be returned per their respective returns and refunds policy.

Warranty Return Policy:

Depending on the products, we offer different warranty coverage for different products, as outlined in our Terms and Conditions and Warrant Policy. If this applies to you, please keep the following in mind:

• You Have To File A Warranty Claim Within The Respective Warranty Period From The Date You Received It.

• You have to file the warranty claim within 60 days from the date that the defect is made known to you.

• You have to show, via photos or video, the defect in your product, and the associated defect is eligible for coverage under our warranty policy.

Keep in mind that we will not approve any claim caused by parts that are designed to be susceptible to wear and tear, including but not limited to:

• Consumable Components; Such As Contact Tips, Cutting Nozzles, Contactors, Relays, Or Parts That Fail Due To Normal Wear.

1. Equipment that has been modified by any party other than VanesElectric, equipment that has been improperly installed, improperly operated, or misused based upon industry standards, equipment that has not had reasonable and necessary maintenance, or equipment that has been used for operation outside of the specifications for the equipment.

• Defects caused by accident, unauthorized repair, or improper testing.

Packaging and Return Shipping

Please ensure that the item you're returning is repackaged with all the parts, cords, and documentation that were included when you received it. All returns must be completed within 60 days from the date we approved your return request, or your return request is considered abandoned.

You may be subject to return shipping costs depending on the cause of your return. We are only committed to paying for your return shipping if there are enough documents to show we caused the defect. If the carrier is responsible for causing a defect, you are responsible for initiating the process with them, and we will assist you in doing so. In all other circumstances, you are responsible for shipping your return back to us. If we paid for your return shipping by mistake, we would deduct the shipping cost we paid in your refund once we determined that we had not caused the defect after receiving and inspecting your return.

Refunds

Once we receive your returned item, we will inspect it to ensure that it meets our return requirements. If your return is approved, we will initiate a refund to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund. If you have any questions or concerns regarding your refund, please contact us at official@vaneselectric.com.

Exceptions

Certain items are non-returnable. These include perishable goods such as food, custom products, personalized items, and personal care goods such as beauty products. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us at official@vaneselectric.com if you have any questions or concerns about whether your item is eligible for a return.

European Union 14-Day Cooling-Off Period

If you are shipping merchandise to the European Union, you have the right to cancel or return your order within 14 days for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You must also provide a receipt or proof of purchase.

Contact Information

If you have any questions or concerns about our refund policy, please contact us at official@vaneselectric.com or write to us at the following address:

MANUEL LOPEZ COTILLA 381 CENTRO

44100 GUADALAJARA

Jalisco

Mexico

R.F.C.BTE180515QUA

Thank you for shopping with VanesElectric.com.